Indane, Bharat Gas, HP users beware! LPG e-KYC deadline ends on August 23. Here's how to complete e-KYC on mobile, what happens if you miss last date

Millions of LPG consumers across India are quietly rushing to finish one small task — and if you haven't heard about it yet, you might want to pay attention. Indane, Bharat Gas, and HP have all set a deadline for e-KYC verification, a step that directly affects your subsidy and cylinder booking privileges. Miss it, and the consequences could catch you by surprise.

The process, however, is far simpler than most people assume — it can be done entirely on your phone in a few easy steps. So what exactly do you need to do, what documents are required, and what really happens if you let the deadline slip by? Here's a complete, easy-to-follow breakdown to help you stay ahead before it's too late.

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When is the LPG e-KYC deadline? 

The last date to complete LPG e-KYC is August 23, 2026 (Sunday).

How to complete LPG e-KYC on mobile? 

Indane, Bharat Gas, and Hindustan Petroleum Corporation Limited (HPCL) users can complete the LPG e-KYC without stepping out of their homes. Indane users can complete it using the IndianOil ONE app with the Aadhaar FaceRD app. BPCL users can complete the e-KYC using the Hello BPCL app. HP Gas customers can use either the HP Pay app or the Aadhaar FaceRD app.

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Documents you need to keep handy

Users need to keep the following documents handy:

• Aadhaar card/number
• Mobile number linked to LPG account/Aadhaar
• LPG consumer number or LPG ID
• Smartphone with relevant LPG company's app
• Aadhaar FaceRD app for face-based authentication

Steps to complete LPG e-KYC for Indane users

• Download and open the IndianOil ONE app.
• Log in/register using the mobile number linked to your LPG connection.
• If required, link your Indane LPG account using your 16-digit LPG ID.
• Look for the e-KYC/Aadhaar authentication option.
• Give consent for Aadhaar-based authentication.
• Install/open the Aadhaar FaceRD app when prompted.
• Complete the face scan as instructed.
• Submit the authentication and wait for confirmation that e-KYC is completed.

Steps to complete LPG e-KYC for BPCL users

• Download/open the Hello BPCL app.
• Log in or register using your LPG-linked mobile number.
• Verify your mobile number through OTP.
• Select your Bharat Gas LPG connection.
• Go to the e-KYC/Aadhaar authentication option.
• Give consent for Aadhaar authentication.
• Follow the instructions for face authentication, using Aadhaar FaceRD if prompted.
• Complete the face scan.
• Submit the verification and check for the e-KYC completion confirmation.

Steps to complete LPG e-KYC for HP Gas users

• Download/open the HP Pay app.
• Log in/register using the mobile number linked to your HP Gas connection.
• Select your HP Gas LPG account.
• Find the e-KYC/Aadhaar authentication option.
• Give consent for Aadhaar-based verification.
• Use Aadhaar FaceRD when prompted.
• Complete the face scan.
• Submit the authentication.
• Check the app for confirmation that your e-KYC has been completed.

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What happens if you miss the LPG e-KYC deadline?

Missing the deadline does not automatically amount to your LPG connection getting permanently cancelled. The connection may be temporarily suspended until e-KYC is done. Customers with pending e-KYC may become ineligible for getting LPG cylinders at domestic rates until verification is done.