Future Retail

No Staff, Just AI! Inside South Korea's Fully Automated Cafes

Jul 03, 2026, 01:00 PM IST

South Korea is embracing a future where robots make your coffee and AI could soon become your shop owner. Across Seoul, unmanned cafes, ramen shops and retail stores are rapidly replacing human staff as businesses battle rising labour costs and worker shortages. Customers order through self-service kiosks while robotic baristas prepare drinks with surprising precision. Even more futuristic, operators say AI is learning customer behaviour and could soon recognise regular visitors, offer personalised greetings and even hand out rewards automatically. The trend is being driven by South Korea's ageing population, shrinking workforce and growing demand for 24-hour convenience. Is this the future of shopping, or the beginning of AI replacing human jobs? Watch how South Korea is leading the automation revolution.

NLC India Offer Explained: Discount, Renewable Growth & Long-Term Investment Outlook

Jun 09, 2026, 04:49 PM IST

NLC India is back in the spotlight as investors evaluate its latest offer and future growth prospects. In this discussion, market expert CA Tapan Doshi, Research Analyst at catapan. in analyzes whether retail investors should consider participating in the NLC India offer. With the stock available at a discount to the market price, attention is shifting toward the company's ambitious renewable energy expansion plans, including its 10 GW capacity target. As a government-backed PSU operating in the power sector, NLC India benefits from strong demand fundamentals and a growing green energy portfolio. However, investors should also monitor factors such as execution timelines, coal and lignite costs, and margin pressures. Watch this video for a detailed breakdown of NLC India's opportunities, risks, and long-term outlook.

Titan Reports Robust Q4 Results, Jewellery Business Growth Boosts Overall Performance

May 12, 2026, 04:42 PM IST

Titan Company reported a strong Q4 performance with net profit rising 29.2% year-on-year to ₹1,124 crore, while revenue surged 77.6% to ₹23,934 crore, driven by robust growth in the jewellery business. EBITDA rose 19.3% to ₹1,715 crore, although margins narrowed to 7.2% from 10.7% last year. The company announced a dividend of ₹15 per share. Titan said its jewellery business continued to witness strong momentum, while the watches segment remained resilient. During the quarter, the jewellery division added 27 new stores, including 8 Tanishq stores, 14 Mia outlets and 5 CaratLane stores, expanding its retail footprint further. Watch exclusive conversation with Ashok Sonthalia, CFO of Titan Company, on the company’s strong Q4 performance, jewellery demand trends, margin outlook, store expansion plans and future growth strategy.

Indian Bank Q4 Decoded | Growth, Asset Quality & Fundraising Plans | Binod Kumar Live

Apr 30, 2026, 05:45 PM IST

Strong earnings and steady growth - Indian Bank continues to stand out in the PSU banking space. In this exclusive conversation, MD & CEO Binod Kumar breaks down Q4 performance, growth outlook, and future strategy. With consistent profitability, improving asset quality, and robust credit growth guidance of 11-13%, the bank remains confident despite global headwinds. Retail and MSME segments continue to drive momentum, while digital adoption surges with over 90% transactions happening online. From expansion plans to cybersecurity readiness amid rising digital risks, the management outlines a balanced, cautious growth strategy. Catch the full discussion on Business Today TV for key insights into one of India’s top-performing PSU banks.

No human here, AI is the boss! Inside Stockholm’s unusual cafe

Apr 29, 2026, 11:53 AM IST

Mona handles the full management layer of the cafe. She manages ordering, finances and supplier contracts. She set the menu. She hired the one human staff member on-site.

Fabindia Predicts 50-50 Shift: Digital Vs Stores & India’s Next Retail Boom

Apr 16, 2026, 01:02 PM IST

In this exclusive Business Today podcast, Aabha Bakaya speaks with Fabindia MD William Bissell on the future of retail in India. Bissell predicts a major shift over the next 2–3 years, with digital and physical retail contributing equally to business. Driven by rapid growth in quick commerce, marketplaces, and AI-led discovery, digital is set to expand faster than ever. At the same time, physical stores will evolve into experience and community spaces—much like restaurants in a delivery-first world. With rising middle-class incomes and deeper logistics penetration across India, even remote consumers now have full access to products. Watch how this 50-50 retail future could reshape India’s consumption story.

Fabindia eyes AI-first future as digital surge reshapes retail playbook, says William Bissell

Apr 11, 2026, 08:00 AM IST

Managing Director of Fabindia, William Bissell, said the company remains focused on doubling its size by the end of the decade, underpinned by a long-term growth trajectory that is resilient to short-term fluctuations.

#Podcast | #Episode10 | Exclusive: William Bissell, MD, Fabindia On Journey, AI-Transfomation & More

Apr 10, 2026, 08:59 PM IST

In a Business Today Exclusive Podcast, Aabha Bakaya speaks with William Bissell, Managing Director of FabIndia, on its journey, the brand’s evolution and strategy reset after COVID. Bissell breaks down how FabIndia is adapting to a rapidly changing consumer landscape—pivoting to digital, experimenting with quick commerce, and transforming physical stores into community-led experience centers. He also highlights the growing role of AI, shifting demand trends, and why FabIndia is preparing for a future where digital and offline could contribute equally to revenues. From purpose-led growth to profitability pressures, this conversation offers deep insights into the future of Indian retail.

Tonight At 7 PM: Fabindia MD William Bissell On Brand’s Success Story & Future Plans

Apr 10, 2026, 05:58 PM IST

#Promo | Business Today’s latest podcast drops tonight at 7:00 PM! The Success Story of Fabindia In this exclusive conversation, William Bissell, MD of Fabindia, joins Aabha Bakaya to discuss Fabindia’s remarkable journey, post-COVID strategy reset, AI transformation, digital pivot, quick commerce, and the future of Indian retail. Don’t miss this deep dive into one of India’s most iconic brands.

Sanjay Doshi Says Indian Banks Poised For Corporate Lending Boom, Global Expansion

Mar 05, 2026, 01:44 PM IST

India’s banking sector may be entering one of its strongest phases in decades. At the BT best Banking & Economy Summit, Sanjay Doshi said NPAs are at multi-year lows, balance sheets are largely cleaned up, and regulatory clarity has strengthened sector confidence. With capital flows robust — from domestic investors, global funds and private equity — banks are now expected to pivot from retail-heavy lending towards corporate exposure and acquisition financing. He added that scale will increasingly matter, with the possibility of Indian banks exploring global acquisitions in the future. However, competition for CASA deposits from wealth management firms and rising cyber fraud risks remain key challenges. Strong capital, strong growth, strong confidence — banking appears to be in a “sweet spot.”

New York’s Iconic Saks Fifth Avenue Faces Bankruptcy As Debt, Missed Payments Shake Luxury Retail

Jan 07, 2026, 05:02 PM IST

Saks Fifth Avenue, one of the most iconic names in American luxury retail, is facing a possible Chapter 11 bankruptcy as mounting debt and missed payments pressure the company’s future. Saks Global Enterprises is reportedly seeking up to $1 billion in emergency financing after failing to make a $100 million interest payment due in late December. The crisis comes after Saks’ acquisition of Neiman Marcus, which sharply increased its debt load just as the luxury retail market slowed. Industry experts warn that unpaid vendors, reduced product assortments, and leadership upheaval have weakened the in-store experience at the famed Fifth Avenue flagship and beyond. In this video, we look inside the financial trouble surrounding Saks, the impact on luxury brands and shoppers, and what bankruptcy could mean for the future of one of New York’s most recognizable department stores.