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consumer rights

Consumer Rights

Updated : May 12, 2010

"The compliance rate is currently at around 80 per cent, down from nearly 94 per cent last year"

Alan Collaco, Secretary-General, Advertising Standards Council of India, talks about the grievance redressal mechanism, self-regulation and the body's future plans.

Updated : Sep 25, 2009

'Consumer courts are to write the verdict within 15 days of a hearing'

Justice Ashok Bhan, President, National Consumer Disputes Redressal Commission, talks about facilitating proceedings for the consumers.