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Zerodha's trading platform sees glitch again, co says users unable to see executed orders

Zerodha's trading platform sees glitch again, co says users unable to see executed orders

Zerodha said that the glitch was due to an intermittent issue but the executed orders were being updated on the positions page, and that now it is working to fix the issue.

Amit Mudgill
Amit Mudgill
  • Updated Nov 6, 2023 11:17 AM IST
Zerodha's trading platform sees glitch again, co says users unable to see executed ordersZerodha's trading platform sees glitch again, says few users unable to see executed orders

Zerodha on Monday in a post on X (erstwhile Twitter) said some of its users were unable to see executed orders in the orderbook due to an intermittent issue but the executed orders were being updated on the positions page, adding that it was working to fix the issue. The post came after Zerodha's trading platform Kite witnessed a technical issue last week which was later fixed.

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According to Downdetector, a real-time outage tacker for online services, over 1,600 outage reports were generated on the portal this morning. A few of Zerodha's clients were not amused. A client took to X to say: "People moved away from Full-service brokers to Zerodha for better tech. I have always staunchly supported, but these technical issues are becoming more frequent guys. People have their hard earned money riding on the dependability of your platform."

People moved away from Full-service brokers to #Zerodha for better tech. I have always staunchly supported, but these technical issues are becoming more frequent guys. People have their hard earned money riding on the dependability of your platform.

— Kshitij Malve 🇮🇳 (@KshitijAMalve) November 6, 2023

Another user noted: "I have moved to Zerodha and made countless people move to it and have been a huge supporter for last 3 years.. But the issues are becoming too frequent now."

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A third user said: The hangover of success of discount broking services they have ignored app performance and probably did workaround fixes of issues in past. They all now surfaced together. pls pay attention. It's your baby.

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Disclaimer: Business Today provides stock market news for informational purposes only and should not be construed as investment advice. Readers are encouraged to consult with a qualified financial advisor before making any investment decisions.
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ABOUT THE AUTHOR

Amit Mudgill
Amit Mudgill

A financial journalist with over 18 years of experience in print and digital media, I cover India's capital markets, focusing on stocks, IPOs, mutual funds, corporate earnings, and market trends. Currently with Business Today, I report on equities, corporate developments, fundraising activity, and the broader investment landscape, delivering timely, data-backed insights to investors and readers.

Previously, I worked with The Economic Times and Deccan Chronicle, covering business, markets, and corporate affairs. My experience spans breaking news, analysis, and long-form features, with a strong focus on financial markets and investment-related reporting.

I am on the go 24/7:  Saying 'Good Night' to Dow Jones and 'Good Morning' to Gift Nifty comes naturally. Ask me about data and you'll hear stories. Away from markets, I enjoy stargazing, astrophotography, reading about India's neighbourhood, and playing video games.

Published on: Nov 6, 2023 10:51 AM IST