RBI tells banks to not send agents to do KYC for retail loans, credit cards
The aim is to bring down cases of data theft and reduce operational risks. But the lenders are afraid that this might lead to deceleration of consumer loans and credit cards.
Last Updated: October 22, 2019 | 15:57 IST
Currently, a substantial proportion of retail assets namely personal loans, credit cards and consumer credit are sourced via the DSA conduit.