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WhatsApp will stop working on these smartphones from Feb 1; here's how to export chat history

All these users should update their phones to newer operating systems, get a new smartphone, or export their chats in order to avoid losing all their chat history

twitter-logoBusinessToday.In | January 20, 2020 | Updated 16:55 IST
WhatsApp will stop working on these smartphones from Feb 1; here's how to export chat history
WhatsApp will still be working on select devices running KaiOS 2.5.1+, which includes Jio Phone and Jio Phone 2

Facebook-owned messaging platform WhatsApp has announced that the chat app will stop working on smartphones operating on Android version 2.3.7 or older and iOS 8 or older from February 1, 2020.

People using these smartphones won't be able to use their existing WhatsApp account and will lose their chat history unless they back up their chats before the deadline.

WhatsApp has already restricted users with Android version 2.3.7 and older, and iOS 8 and older, from creating new accounts or re-verifying their existing accounts.

All these users should update their phones to newer operating systems, get a new smartphone, or export their chats in order to avoid losing all their chat history.

Here's how to export your WhatsApp chat history:

  • Step 1: Open WhatsApp on your smartphone
  • Step 2: Open chats which you want to export
  • Step 3: Click the options menu (three dots available in the top right corner of the screen)  and tap on 'More'
  • Step 4: Tap on 'Export Chat' to export your chat history
  • Step 5: Select the platform you want to export your chat history to

On the other hand, WhatsApp will still be working on select devices running KaiOS 2.5.1+, which includes Jio Phone and Jio Phone 2.

However, for iPhone and Android users, the messaging platform recommends devices with iOS 9 and above, and Android OS 4.0.3 and newer.

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