
Parag Bhise, CEO, Nucleus Software discusses the fundamental transformation of the banking workforce and operational DNA. This conversation shifts the focus from AI as a buzzword to AI as a structural necessity for modern institutions. Bhise highlights how generative agents are replacing manual back-office tasks, allowing banks to pivot toward high-value customer engagement. As AI adoption accelerates, the "force" behind banking is becoming leaner, faster, and more data-driven. Understand the transition from traditional product-centric models to customer-centric intelligence. This session provides a roadmap for banks to navigate the transition, ensuring they remain relevant as the industry moves toward autonomous financial services.