IndiGo Meltdown Easing: CEO Apologises, DGCA Cuts Flights, Govt Steps In

IndiGo CEO Peter Elbers has issued a major statement confirming that the airline has fully stabilised operations as of December 9, after days of severe disruptions that impacted thousands of passengers. He offered a public apology, acknowledging the cancellations and delays, while announcing a no-questions-asked refund policy and rapid baggage recovery efforts. IndiGo ramped flights from 700 on December 5 to over 1,800 daily, restoring service across 138 destinations. Meanwhile, the DGCA has imposed a 5% reduction in IndiGo’s winter schedule, and the government has promised strict action to prevent future operational lapses. Aviation Minister Ram Mohan Naidu stated the meltdown is easing and that airlines will be held accountable. Market sentiment has improved, with IndiGo shares rebounding after a sharp fall.