"Instead of investigating violations by particular companies in existing Press Note 3/2016, government has washed their past sins and formed new policy.
It will be years before government investigates or penalises them. Now this compliance is conveniently postponed to September 2019," a spokesperson of All India Online Vendors Association said. Small and medium-sized vendors appreciated the norm barring e-commerce firms from discrimination among vendors in any form but questioned the feasibility of its implementation by platforms.
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"Rule directing e-commerce companies to end discriminatory practice is highly appreciable. They either promote their products, firms owned by them or big brands that can pay well. Government should clarify on how will it ensure compliance of these rules," Kavi-The Poetry Art project co-founder Amit Singh said. He, however, said government should re-think on posing restriction on vendors from selling only 25 per cent of product from an e-commerce platform.
"We are in home decor segment. Most of our products are sold through e-commerce specialising in home decor compared to sale on general e-commerce platform like Flipkart and Amazon. Government should think about segment specific sales and re-think on imposing 25 per cent restriction," Singh said. Children accessories maker Nappy Monster's co-founder Sumantha Rathore said that 25 per cent sales restriction will be deterrent for small vendors who work from home and are entirely dependent on sale from a specific category website.
"Small vendors like us will need to enhance production capacity, investment in inventories to meet the requirement. With 25 per cent sale restriction, a small handicraft vendor selling 1,000 units through a nice commerce platform will need to invest in inventory to produce 4,000 units. This will deter entrepreneurship that e-commerce firms have created by blocking capital," Rathore said.
The revised norms are aimed at protecting the interest of domestic players, who have to face tough competition from e-retailers having deep pockets from foreign investors, according to the ministry of commerce and industry. The policy would be effective from February 2019. Traders body CAIT said if the steps are implemented in proper spirit, mal-practices and predatory pricing policy and deep discounting of e-commerce players will be a matter of past. The CAIT also demanded introduction of an e-commerce policy and a regulator to monitor the sector.
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