Visa Payment Passkeys Launched In India: Will Biometrics Replace OTPs?

Visa has unveiled Visa Payment Passkeys in India, a next-generation authentication solution that allows users to verify online payments using their fingerprint, face scan or device PIN instead of traditional OTPs.

In this exclusive conversation with Business Today’s Aastha Chopra, Ramakrishnan Gopalan, Head of Products & Innovation, India & South Asia, Visa, explains how the new technology works, the role of RBI’s evolving regulations, and why Visa believes biometric authentication will redefine trust, security and convenience in digital payments.

He also shares insights on Visa’s growth strategy for India, partnerships with banks, fintechs, merchants and how the company expects the solution to see widespread adoption across the country’s rapidly expanding digital payments ecosystem.