The Spanish report suggested that the outsourcing of this visa appointment scheduling process had begun in 2011 with another Indian company, VFS Global , meaning that this Ministry of Foreign Affairs contract has consistently been awarded to companies from the Asian giant.
BLS International issues clarification
"BLS International categorically rejects any involvement in the alleged irregularities referred to in media reports. There is no evidence establishing any wrongdoing by BLS International or its employees in relation to the issuance of visas. BLS International’s role is strictly administrative and is carried out in accordance with the requirements prescribed by the competent authorities," the company said.
All decisions relating to the processing and issuance or refusal of visas rest solely with the relevant diplomatic and consular authorities, it said addingthat BLS International remains committed to the highest standards of integrity, transparency, compliance and service delivery, and to its role as a trusted service partner to governments and citizens across the world.
BLS International: Business background
Established in 2005, BLS has evolved into a leading global provider of technology-enabled visa, passport, consular and citizen services. The company partners with governments and diplomatic missions to provide outsourced application processing, biometric enrolment, document handling and other front-end services, while the final decision-making on visa applications remains with the respective government authorities.
BLS currently serves 46-plus client governments across the globe and has processed more than 36 crore applications globally.
"Recovery in visa volumes, a strong tender pipeline, increasing monetization of the Visa network and continued expansion of Digital Services are expected to be the key growth drivers. Recent mandates from Belarus, Portugal, Slovakia and Italy, along with the ramp-up of Slovakia and Cyprus operations, provide near-term volume visibility. Visa operations in China are also picking up, offering additional growth opportunity as bilateral relations normalize. BLS continues to focus on higher pricing, favorable revenue mix and value-added services to improve monetization per application," PL Capital said on August 21.
The brokerage did not offer any rating or target on the BLS International stock.
Over the years, BLS has expanded beyond its core Visa & Consular Services business into Digital Services, providing business correspondent, e-governance and assisted digital services to governments, banks and financial institutions in India. The company has also strengthened its capabilities through acquisitions and new mandates, broadening its exposure to citizen services, financial inclusion and government-tocitizen (G2C) services.