EPFO launches digital platform for old PF accounts
The issue was raised in Parliament by VK Sreekandan, Member of Parliament, who asked whether the government planned to introduce an online platform to help employees identify, track, link and activate old EPF accounts.
Responding to the query, Minister of State for Labour and Employment Shobha Karandlaje informed the Lok Sabha that EPFO has already created a secure digital platform for members to locate their inactive EPF accounts.
She said eligible subscribers can authenticate themselves using Aadhaar to access their old provident fund accounts. Once verified, they can either transfer the accumulated balance to their active UAN or submit a claim for settlement, depending on their eligibility.
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How the portal functions
The new portal is based on Aadhaar-enabled authentication, allowing EPFO to verify the identity of members digitally. After successful verification, subscribers can identify their dormant PF accounts and initiate an online transfer of the balance into their currently active EPF account linked to a valid UAN.
Where applicable, members can also opt to settle eligible old accounts through the same platform, eliminating the need for multiple offline visits or manual paperwork.
The Labour Ministry believes the portal will simplify the process of consolidating provident fund savings accumulated across different employers and reduce delays associated with traditional transfer procedures.
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No expansion for members without old account details
Sreekandan also sought clarification on whether the government intended to expand the portal's scope to cover employees who cannot remember or retrieve details of their old EPF account numbers or identification records.
The government ruled out any such move for now.
"There is no proposal to cover members who cannot recall old account details," Karandlaje stated in her reply.
This means the portal currently caters only to members who can authenticate themselves and identify their previous EPF accounts through the available records.
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Expected benefits
According to the Labour Ministry, the new EPFO portal is expected to offer several advantages to subscribers:
| Feature |
Benefit |
| Aadhaar-based authentication |
Secure digital verification of identity |
| Online transfer facility |
Enables transfer of old PF balance to an active UAN |
| Settlement option |
Allows eligible members to claim inactive PF balances |
| Digital KYC declarations |
Supports online submission of joint declarations for KYC updates, subject to verification |
| Reduced paperwork |
Minimises manual intervention and physical documentation |
| Faster processing |
Improves transparency and speeds up settlement of inoperative EPF accounts |
The initiative is aimed at making EPF account management more efficient and helping employees reunite scattered retirement savings without cumbersome offline procedures.