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Motorola, Lenovo extend warranties on smartphones due to COVID-19 lockdown

Motorola and Lenovo have extended their warranty cover on smartphones due to ongoing COVID-19 lockdown in the country.

twitter-logo Amritanshu Mukherjee   New Delhi     Last Updated: April 6, 2020  | 12:56 IST

Highlights

  • Lenovo and Motorola have extended warranties on their smartphones.
  • The extension spans to 75 days, i.e. until May 31.
  • This is applicable on phones that have warranties ending between April 15-April 30.

The COVID-19 pandemic has thrown life out of gear. Businesses are getting affected and so are consumers. However, in the smartphone industry, phone makers are coming up ways to support their customers in many ways and one of those include warranty extensions on smartphones. We saw various phone makers such as Oppo, Vivo, OnePlus and others do it the recent weeks. Now, Lenovo has decided to join the list along with its sister brand Motorola.

Motorola and Lenovo have announced that they are going to extend warranties on their smartphones for a limited period of time. The extension is happening on those phones that are getting their warranties ended between April 15 and April 30, 2020. Motorola says all the eligible phones will get a warranty extension of 75 days, which means the warranties will be extended up to May 31, 2020.

The warranty extension makes Motorola join the list of the few phone makers that are trying to help the customer in these tough times. Last week, OnePlus came up with a new loaner phone programme in which if a broken OnePlus user needs to repair the device, OnePlus will ship a loaner unit in advance so as to let the customer create backups and transfer the data to the loaner unit for the time being. At the same, OnePlus will get the device picked up.

Motorola is not among the leading names in the smartphone business in India but the company has a unique lineup of smartphones across various price points. Last year, Motorola went all out with its Android One series of phones. Phones like the Motorola One Vision and One Action offered stock Android experiences along with a unique 21:9 display ratio, decent cameras, premium designs and timely software updates.

In the premium smartphone space, Motorola announced the new Razr in India a fortnight ago. The Razr is the company's first smartphone with a folding display. The Razr is Motorola's most expensive smartphone at Rs 1,24,999 and it competes with the Samsung Galaxy Z Flip in the folding smartphone space. The phone carries the same iconic design as original Razr V3 from 2004.

Had the COVID-19 pandemic not existed, Motorola had been launching more premium phones this year. Rumours suggested that Motorola has planned a new Edge series of flagship phones, flaunting high-end specifications and premium designs.

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