"Such a differential treatment is prejudicial to the interests of Indian users and is viewed with serious concern by the government. The government of India owes a sovereign responsibility to its citizens to ensure that their interests are not compromised and therefore it calls upon WhatsApp to respond to concerns raised in this letter," the ministry reportedly said.
"This 'all-or-nothing' approach takes away any meaningful choice from Indian users. This approach leverages the social significance of WhatsApp to force users into a bargain, which may infringe on their interests in relation to informational privacy and information security," MeitY further added in its letter.
WhatsApp had also stated that it is open to answering any questions from the government on the issue and that it remains committed to the privacy and security of users across India.
Earlieron Tuesday, IT Minister Ravi Shankar Prasad said that the Indian government is looking into the changes made by the popular messaging app, and asserted that sanctity of personal communication needs to be maintained.
"This is an issue that my department is (working) on, and being the final authority, it will not be proper for me to make comments. But except to flag one thing very clearly. Be it WhatsApp, be it Facebook, be it any digital platform. You are free to do business in India but do it in a manner without impinging upon the rights of Indians who operate there," Prasad said.