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Panic buying due to coronavirus increases sales of Bigbasket, Grofers

Coronavirus update: Grofers has started implementing limits on hand sanitisers and masks that are now considered essential goods by the government

twitter-logo BusinessToday.In   New Delhi     Last Updated: March 23, 2020  | 12:37 IST
Panic buying due to coronavirus increases sales of Bigbasket, Grofers
Coronavirus news: Shipments have also been delayed

Online grocery retailers such as Bigbasket and Grofers saw a huge spike in orders over the weekend due to coronavirus. Consumers are stocking up staples like flour, rice, pulses along with sanitisers, diapers and personal care items. This rush to stock up comes as authorities in major metros have asked people to stay at home and have ordered the shutdown of schools, colleges, restaurants, malls and theatres.

Bigbasket CEO Hari Menon told Times of India that he has been camping at the warehouse for the last two days to tackle the surge in orders. "We are seeing 2X (times) kind of growth and baskets are larger by 15-20 per cent," he said. He added that the platform is also witnessing a lot more new users and is now ramping up capacity and increasing storage space, delivery van and personnel. Founder Albinder Dhindsa said that Grofers had registered a spike of 5-7 per cent over the week but demand has increased by 80 per cent over the weekend.   

Bigbasket does 1.6 lakh deliveries for next-day shipments and 1.4 lakh for its micro delivery business BBDaily. Grofers only does next-day delivery with counts of up to 90,000 orders a day.

Also read: Coronavirus in India Live Updates: Odisha reports first COVID-19 positive case

The report stated that the sharp increase in demand has also delayed fulfilment of orders. From typical deliveries within 1 day, it is now being delayed to 3-4 days.

Grofers has started implementing limits on hand sanitisers and masks that are now considered essential goods by the government. The report mentioned that the SoftBank- and Tiger Global-backed has also put dynamic restrictions on grocery items.

Grofers also saw a customer in Chandigarh rake up a bill of Rs 52,000. The former record was Rs 24,000.

Other offline retailers like Future Group, Big Bazaar and Easyday has seen a spoke of 20-25 per cent, as mentioned in the daily.

Also read: Coronavirus impact: Transport, construction sectors likely to be worst-hit

Also read: Coronavirus update: Fourth batch of 53 Indians arrive from Iran

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