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How much compensation can injured Delhi-Phuket Air India passengers get? ₹1.8 crore? It all hinges on ‘accident’ or ‘serious incident’ classification

How much compensation can injured Delhi-Phuket Air India passengers get? ₹1.8 crore? It all hinges on ‘accident’ or ‘serious incident’ classification

The Aircraft Accident Investigation Bureau will categorise it as either a serious incident or an accident, a classification that also affects compensation and future safety measures.

Richa Sharma
Richa Sharma
  • Updated Aug 13, 2026 3:53 PM IST
How much compensation can injured Delhi-Phuket Air India passengers get? ₹1.8 crore? It all hinges on ‘accident’ or ‘serious incident’ classificationAccording to reports, two of the injured passengers are still undergoing treatment in hospital, while many suffered fractures and head injuries.

Injured passengers are entitled to compensation of up to Rs 1.8 crore each under the International Civil Aviation Organization (ICAO) Annex 13, says Amit Singh, aviation safety expert and founder of the Safety Matters Foundation.

The Ministry of Civil Aviation has said the incident is being investigated by the Aircraft Accident Investigation Bureau (AAIB). The aviation investigative agency will categorise it as either a serious incident or an accident, a classification that also affects compensation and future safety measures.

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“This was an accident, not a serious incident. ICAO Annex 13 is clear: one seriously injured person makes it an accident. Hospitalisation over 48 hours, any bone fracture, a laceration with severe bleeding — anyone meets the test,” he says.

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According to reports, two of the injured passengers are still undergoing treatment in hospital, while many suffered fractures and head injuries.

He says India has already set a precedent, with the AAIB applying that test in an earlier case. “Vistara UK775, Mumbai–Kolkata, 7 June 2021: severe turbulence in descent, serious injuries, nobody died. AAIB classified it an accident. Vistara is now Air India,” he said.

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Under the Montreal Convention, every injured passenger has a right to compensation.

“Strict liability — no need to prove airline fault — about Rs 1.8 crore per passenger. Above that there is no cap unless Air India proves it was not negligent. Two years to claim. Get your hospital records now,” he posted on his social media handle.

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ABOUT THE AUTHOR

Richa Sharma
Richa Sharma

A journalist with over two decades of reporting experience in infrastructure, environment, policy, and politics. My media journey took me to various newsrooms — wire services, newspapers, and digital platforms — covering the intersection of different sectors in India's sustainable growth story. Covering India's infrastructure boom as it walks towards becoming a developed economy by 2047, with Highways, Aviation, Railways and Power sector being key building blocks in this growth story. Closely tracking the net-zero journey of India Inc. from regulatory, energy transition, circularity, and ESG perspectives. For feedback and ideas, connect on X at @richajourno.

Published on: Aug 13, 2026 3:53 PM IST