IT firm Tata Consultancy Services on Tuesday announced a new partnership with a British mutual financial institution for providing a neural automation system which automates and optimises IT operations and processes of an enterprise.
Nationwide Building Society selected TCS' Services-as-Software platform ignio-the world's first neural automation system for enterprise IT-as part of its continued transformation of its technology and operations, TCS said in a statement.
As the world's largest building society, Nationwide Building Society delivers a wide range of products to its customers and recognises the importance of deploying new services rapidly and increasing the resilience of its digital solutions, it said.
Mike Pighills, Head of Service Integration and Transition, Nationwide Building Society said, "Moving all of our services on to a digital platform, while ensuring a high level of resilience and agility, is a major priority for Nationwide. Ignio is designed to automate and optimise the IT operations and processes of an enterprise to improve speed and flexibility, reduce operational risks and enhance user experience." Inspired by the human neural system, machine learning and other digital technologies, the ignio platform has the capacity to sense, think and act, as well as constantly learn and adapt to enterprises' context.
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