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During an interview with BA Chief Executive Matt Comyn, Altman said, “I'm delighted to be wrong about this, I thought there would have been more impact on entry-level white-collar jobs being eliminated by now than has actually happened.”
Altman further admits that his “intuition was off” about AI replacing jobs. However, there’s still a real potential risk that it might materialise. Recently, many companies, including Meta, Amazon, HSBC, and others, have stated that AI have already started to replace several jobs within the organisation. However, Altman argued that AI will not be able to displace the “human part” of employment, despite the technology taking on a larger role across industries and workplaces.
He further highlighted how human interaction is crucial in many tasks and roles, which can not be replaced by AI. “It really, in both positive and negative ways, updated me to thinking that the jobs picture is likely to be very different than we thought,” he said.
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“I don't think we're going to have the kind of jobs apocalypse that some of the companies in our space advocate or talk about,” he added.
On the other hand, Anthropic’s co-founder Chris Olah highlighted that AI has the potential to displace employees at a large scale. Therefore, there are still contradictory statements about the future of AI, and how it will impact the workforce. However, considering the ongoing wave of layoffs, automation, and rapid adoption of generative AI tools across industries, concerns around job security and workforce disruption may continue.