
After introducing Hindi and Hinglish language support for its digital assistant Alexa, Amazon has now rolled out its multilingual mode for the Indian audience, that is, the digital smart assistant can interact and respond in English, Hindi and Hinglish simultaneously. Alexa is the brain that powers Echo hardware, which was introduced in India two years ago and only supported English language until last month. Amazon says this multilingual mode will be useful for Indian households where users speak in Hindi and English interchangeably.
Until now, consumers had to switch between Hindi and English modes to interact with the Alexa in respective languages. The launch of the new feature will allow customers to switch between English and Hindi when talking to Alexa without changing the language setting. For example, if a customer asks about the festival of Diwali in Hindi, Alexa will reply in Hindi, and when asked for the information in English, it will respond in English. To set up the new feature, existing Echo customers can change their device language to English/ Hindi via 'language' options inside the device settings on the latest version of the Alexa app.