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'Only GPay': Karan Johar's anecdote shows how Google Pay became synonymous with UPI

'Only GPay': Karan Johar's anecdote shows how Google Pay became synonymous with UPI

The situation quickly became awkward as Kareena did not have cash, while Johar said he had his card. However, the person at the counter told them that the only available payment option was Google Pay

Business Today Desk
Business Today Desk
  • Updated Nov 7, 2026 3:00 AM IST
'Only GPay': Karan Johar's anecdote shows how Google Pay became synonymous with UPIFilmmaker Karan Johar and actor Kareena Kapoor Khan

A light-hearted incident involving filmmaker Karan Johar and actor Kareena Kapoor Khan has highlighted how Google Pay has become synonymous with digital payments in everyday conversations in India. An anecdote shared on Koffee with Karan showcased how a brand name can become shorthand for an entire category of services.

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In a recent episode of the ninth season of Koffee with Karan, Kareena Kapoor Khan and Saif Ali Khan appeared as guests, during which host Karan Johar recalled an unexpected payment situation involving Kareena at their children’s school sports day.

Johar said the two were watching their sons participate in the event when they stepped outside the auditorium to get some refreshments. Assuming that the coffee and sandwich were complimentary, they picked up the items. However, they were subsequently informed that payment was required.

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The situation quickly became awkward as Kareena did not have cash, while Johar said he had his card. However, the person at the counter told them that the only available payment option was Google Pay.

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Recalling Kareena’s reaction, Johar said she responded, “Only GPay,” leaving the two unsure about how to complete the transaction.

The pair eventually approached another parent present at the venue, who offered to pay for their refreshments. Johar also recalled that after receiving help, Kareena turned to the parent and asked, “Would you like a picture?” She apparently assumed that the person might want a photograph with the celebrity duo.

How Google Pay became everyday vocabulary

While the incident provided a humorous moment on the show, it also highlighted Google's strong brand recall in India's digital payments market.

Google Pay operates using the Unified Payments Interface (UPI), the system that enables instant bank-to-bank transfers through supported payment applications. However, in everyday conversations, many people use expressions such as “GPay kar do” when referring to a UPI transaction, irrespective of the application being used.

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This reflects a broader marketing phenomenon in which a brand name becomes closely associated with an entire product or service category. Similar examples can be found in everyday language, where consumers frequently use familiar brand names as generic terms.

Google Pay's familiarity among users has helped establish “GPay” as a widely recognised expression for digital payments. The anecdote illustrates how brand recognition can extend beyond advertising campaigns and become embedded in routine social interactions.

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Business Today Desk
Business Today Desk

Business Today brings you the latest news, views and analysis from the world of finance, economy, markets, corporates, startups, tech, and the digital economy. You can find everything from breaking news to deep dives to immersive essays and more on a variety of subjects across all formats - online, magazine, television, data visualisation, et al.

Published on: Nov 7, 2026 3:00 AM IST