
OpenAIOpenAI's popular chatbot, ChatGPT, has been reactivated in Italy after the company addressed privacy concerns raised by the country's data protection authority, Garante. The authority had temporarily banned the chatbot and launched an investigation into its suspected breach of privacy rules, citing an "absence of any legal basis that justifies the massive collection and storage of personal data." Furthermore, Garante alleged that OpenAI did not verify the age of users, who are mandated to be at least 13 years old.
In response, OpenAI provided a tool for verifying the ages of users during sign-up in Italy and also enhanced the visibility of its privacy policy and user content opt-out form. Additionally, a new form was created for European Union users to exercise their right to object to the utilization of their personal data for training purposes, which necessitates the provision of detailed personal information and proof of data processing through relevant prompts.