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balachander sekhar

Balachander Sekhar

Today, 12–14% of all insurance transactions in India occur through digital channels, reflecting a clear preference for digital-first solutions.

Digital Inflection: Redefining Insurance in India’s Digital Age

by Balachander Sekhar |Jul 1, 2025

With India’s insurance penetration standing at just 3.7%, far below the global average of 7.23, the need for disruptive innovation has never been more urgent. High fixed costs, offline inefficiencies,...