According to the report, every additional coaching interaction helped reduce preventable claim costs by an average of ₹668, indicating that consistent engagement plays a key role in lowering healthcare expenses.
The report found that complaints in the general and health insurance segment rose 41% year-on-year in FY25 to 1,37,361, compared with 97,503 in FY24.
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Experts say the industry is seeing a structural shift towards savings-linked and income-generating products, even as awareness about pure protection plans remains low compared to global standards.
Roinet said it is leveraging its network of over 70,000 rural touchpoints to expand insurance access, with nearly 65% of customers being first-time policyholders. Early demand has been strongest in Uttar Pradesh, Bihar, Rajasthan, Maharashtra, Tamil Nadu, and several North-Eastern states.
LIC continued to outpace the private sector, reporting around 23% growth, compared with roughly 20% growth for private insurers, extending its lead for the third consecutive month. Among private insurers, Canara HSBC Life Insurance was the fastest-growing player with over 60% growth.
Data released by crypto exchange CoinDCX shows that the number of women crypto investors in India grew by 116.8% in the latest annual growth cycle, highlighting a structural shift in how women are engaging with digital assets.
The data shows that ₹3 crore cover bookings have risen 45% year-on-year, reflecting rising appetite for large-ticket protection among younger buyers. On average, HNIs are opting for ₹2 crore covers, compared with ₹1 crore among non-HNIs.
Choosing the right health insurance plan for your child requires more than comparing premiums. Parents must evaluate coverage depth, waiting periods, emergency benefits and claim conditions to ensure financial protection during unforeseen medical events.
Skipping a premium can have serious consequences. A lapsed life insurance policy means loss of coverage, and reinstating it later may involve medical underwriting, revised premiums, or forfeiture of certain accumulated benefits.
Hospitalisation in India is increasingly becoming a financial shock for families, even for those with health insurance coverage. Rising healthcare inflation, complex billing practices and structural shifts in hospital ownership are driving costs higher at discharge.
The ICICI PF NPS Swasthya Equity Plus scheme is a tie up with Apollo Health Co and will be offered as a proof of concept under PFRDA's regulatory sandbox framework.
The report noted the growth has been driven by the rapid adoption of AI-enabled tele-medical check-ups, digital-first onboarding and regulatory changes such as the removal of GST on select NRI health policies.
The Reserve Bank of India has proposed sweeping new rules to curb mis-selling and deceptive digital practices in financial product sales. The draft norms mandate full refunds for mis-sold products and stricter checks on dark patterns to strengthen consumer protection.
Union Budget: Industry leaders contend that a more neutral and comprehensive tax framework could significantly lift insurance adoption by encouraging households to prioritise protection alongside savings. Extending tax incentives to the new regime, they argue, would remove distortions between annuity, pension and other long-term financial products, allowing consumers to make choices based on need rather than tax arbitrage.
As the Union Budget 2026 approaches, the insurance sector is looking for policy clarity to convert recent legislative reforms into wider coverage and deeper penetration. Industry stakeholders believe targeted Budget measures can strengthen risk protection, financial inclusion and economic resilience.
The NPS Swasthya Pension Scheme has been structured as a contributory pension product focused on meeting outpatient and inpatient medical expenses. It will function as a sector-specific scheme under the Multiple Scheme Framework (MSF) and will be offered voluntarily to Indian citizens.
One of its key proposals is the introduction of a separate tax deduction for term life and health insurance, on the lines of the additional deduction available for the National Pension System.
As the Union Budget 2026 draws closer, life and general insurers are calling for targeted fiscal and structural reforms to make insurance more affordable and accessible. Industry leaders say tax parity, digital infrastructure and climate-risk frameworks are essential to deepen coverage and accelerate progress toward the goal of Insurance for All by 2047. The sector is looking to the Budget to convert recent reforms into measurable gains in penetration and protection.
According to the RBI’s Financial Stability Report 2025, overall life insurance payouts have expanded substantially, rising from about Rs 4 lakh crore in 2020–21 to Rs 6.3 lakh crore in 2024–25.
Moody’s also highlighted the positive impact of the Goods and Services Tax (GST) exemption on individual life and health insurance policies, which is expected to make products more affordable, boost demand and improve insurance penetration.




